Privacy policy

Last updated 25 October 2026.

Fox Reliable Insurance Agency is an independent insurance agency with offices in Phoenix, Mesa and Apache Junction, Arizona. This policy covers this website and the forms on it.

What you share

The quote request form asks for your name, email address, phone number, street address, city, state and ZIP code, the kind of coverage you are asking about, and the answers to the questions that follow from it. For vehicle coverage that includes dates of birth, license details, driving history and vehicle details such as the VIN. You can also attach documents such as a declarations page.

To fill in the form faster, the address you type is looked up with Photon, a public address service built on OpenStreetMap, a ZIP code is looked up with the public Zippopotam list, and a VIN or a year and make is looked up with the National Highway Traffic Safety Administration vehicle database. Only the address, ZIP code, VIN, year or make you typed is sent for those lookups, never your name or contact details.

An email or a phone call to us carries whatever you choose to tell us.

What is recorded automatically

When you send a form we record the date and time, the internet address the request came from and the browser you used. We keep that to stop abuse of the forms and to work out what happened if a message does not arrive.

We also note how you reached the site, such as a search ad, to measure our advertising.

This site uses the Google tag to measure our Google Ads. When you arrive from one of our ads, Google sets a cookie that lets us count whether a quote request followed. Google does not receive your name, email, phone number or your answers on the form. You can limit ad personalization at adssettings.google.com and block or clear cookies in your browser. Your browser stores a few small settings for you, the light or dark theme you chose, the office nearest you, and which of two welcome page designs you see, so the site remembers them next time. The theme and office stay in your browser. For the welcome page design we count how many visitors see each one and which one a quote request or a tap on our phone number came from, using a scrambled form of your connection address so each visitor is counted once. No name or contact detail is attached to those counts.

We also count which pages are visited and which links and buttons are tapped, using the same scrambled form of your connection address, so we can put the choices visitors find most useful first. No name or contact detail is attached to those counts either.

What we do

We use what you send to prepare a quote, to reach you about it, and to service a policy you hold with us.

To shop a quote we pass the details you gave us to the insurance carriers and wholesalers we approach on your behalf. Those companies handle your information under their own privacy policies.

We use service providers to run this website’s forms, to store what you send and to deliver our email. They act on our instructions and may not use your information for anything else.

Surety bonds bought on our Surety bonds page are issued and paid for through Propeller, the bonding company we work with, which handles what you enter under its own privacy policy and terms.

What we do not do

We do not sell your information, and we do not share your name or contact details with advertisers.

Text messages

If you give us your mobile number and agree to be contacted by text, we use it to reach you about your request, your quote and the policies you hold with us. We keep the number, the date you agreed and a record of the messages with the rest of your file, and we handle it the same way we handle everything else here.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.

You can stop the messages at any time by replying STOP, and you can ask for help by replying HELP or writing to team@foxreliable.com. Agreeing to texts is never a condition of buying anything from us. What we send and how we send it is set out in our Terms of use.

How long we keep it

We keep quote requests and policy records for as long as we need them to serve you and for as long as insurance and tax record keeping rules require, which is usually several years after a policy ends.

Your choices

Write to team@foxreliable.com to ask what we hold about you, to correct it, or to ask us to remove it. We will do what we can, although records tied to a policy or a claim may have to be kept.

Children

This site is meant for adults 18 and over, and we do not knowingly collect information from anyone under 18.

Changes

If this policy changes we will update the date at the top of it.

How to reach us

Fox Reliable Insurance Agency. Write to team@foxreliable.com or call (833) 807-7753.